The Sloan-C View Newsletter
"E" Words

Touch E-Words
Permission to adapt with acknowledgement to the author:
Dr. Joan D. McMahon, Human Resource Development, Towson University, Towson, MD 21252 mcmahon@towson.edu

Touch E-Words
Issue
Examples
Entry How do we welcome and orient participants? Welcome video clip
Personal student and professor web pages
Emailed orientation letters
Syllabus content scavenger hunt, e.g. "When is the first assignment due?"
Encoding How do we put our emotions into "correct" online code? Ask online, "What I heard you say was…Is this correct?"
How do we deal with overuse or casual use of online vocabulary, such as synchronous vs. asynchronous discussions?
Empathy How do we reflect back what we "hear" in a message? "I know how you feel."
"You sound excited about your new venture."
"It must be tough on you to be in that position."
Empower What active learning activities can be done by EVERY participant? Give control of assignments to learners, e.g. instead of providing a case study, have them write their own.
In the discussions, have students "tell a story about when you…."
Have students choose their five best writing samples to turn in for a grade.
Encourage How do we motivate students? "Go for it!" comments
Recommend internships
Write a congratulatory email on their successes.
"You seem to have the best grasp of this material."
Write congratulatory emails on their successes.
Effort How do we track effort? Online data tracking inside courseware.
Check to see how often they have time on task. Are they "sleeping?"
Sort discussion threads by author to record number of responses.
Enthusiasm What words show enthusiasm? Congratulations!
Good job!
I knew you could do it! I was impressed with …
Engagement How do we pull EVERY student into the action? Divide up tasks based on complimentary skills and resources.
Burn a CD with each person’s contribution on it. Specify who did what on the project. Have each person submit a "Muddiest Point" about the reading in a topical posting.
Expressiveness What are ways to communicate expressiveness? "Rad"
"Cool"
"Really rocks"
(examples above from student "voices")
Emotional What are ways to communicate emotions? Discuss online the fears about the online
learning process.
Use descriptive words such as "I’m confused;" "I’m worried".
Use or share emoticons
Examples How do we model high touch activities? Share adult real life experiences and feelings, e.g. "Where were you and how did you feel on 9/11/01?"

Table continued on next page

Page 6Page NumberGo BackGo HomeGo Forward
Sloan-C | Privacy | pdf version Sloan-C ViewPDF version