Milton Campos, Psy.D.
Département de communication, University of Montreal

Abstract:
This article presents a discourse analysis method designed to study networked cognitive communication processes in knowledge communities, such as conceptual change, higher order learning and knowledge building. The method is grounded on genetic epistemology and integrates constructivist and socio-constructivist theoretical concepts. The sentence (understood as judgment) is chosen as the unit of analysis, and the application of the method is further explained. In addition, a study of transcripts in an asynchronous networked community of nurses illustrates the method and demonstrates how conceptual change, collaborative learning and knowledge building can be identified. Advantages and limitations of the method are also discussed.

Dianne Conrad
University of New Brunswick

Abstract:
Moving from traditional face-to-face teaching to teaching online can be a precarious process for instructors. In this qualitative study, I interviewed instructors who were engaged in online teaching, for the first time, in a graduate program at a Canadian university. All instructors had some postsecondary face-to-face teaching experience. In-depth interviews with the instructors showed that they had very little knowledge of the new medium they were entering and relied heavily on their face-to-face experiences and their own pedagogy. Instructors’ reflections on their performances centered largely on their roles as deliverers of content. They revealed very little awareness of issues of collaborative learning, of learners’ social presence, or of the role of community in online learning environments.

David DiBiase
John A. Dutton e-Education Institute, College of Earth and Mineral Sciences, The Pennsylvania State University

Abstract:
Detailed daily records of instructor effort in an established asynchronous online course over a three and one-half year period are analyzed. Student satisfaction data acquired from course evaluation surveys over the same period are also examined. In response to a three-fold increase in enrollment over the period, instructors realized a twelve percent gain in efficiency. Contrary to expectations, a modest economy of scale was achieved with no discernible decrease in student satisfaction.

D. Randy Garrison
University of Calgary
Martha Cleveland-Innes
Athabasca University
Dr. Tak Fung
Information Technologies, University of Calgary

Abstract:
The purpose of this study is to validate an instrument to study role adjustment of students new to an online community of inquiry. The community of inquiry conceptual model for online learning was used to shape this research and identify the core elements and conditions associated with role adjustment to online learning (Garrison, Anderson and Archer, 2000). Through a factor analytic process it is shown that the instrument did reflect the theoretical model. It was also useful in refining the items for the questionnaire. The instrument is for use in future research designed to measure and understand student role adjustment in online learning.

Morris T. Keeton
University of Maryland University College

Abstract:
This study examines how best practices in online instruction are the same as, or different from, best practices in face-to-face (F2F) instruction. The book Effectiveness and Efficiency in Higher Education for Adults [1] summarizes some 20 years of research on best practices in F2F instruction. The bases of comparison are principles from the KS&G material and from Chickering and Gamson’s “seven principles for good practice in undergraduate education” [2]. A reason for making these comparisons is that the rapid growth of online instruction promises that online instruction may become the largest source of ongoing higher education. Not surprisingly, interest in assessing the quality of online offerings has also grown [3, 4, 5, 6]. The question is increasingly raised: Are postsecondary institutions effectively “doing their old job in a new way?” [7]. One way to answer that question is to analyze the online instructional practices of faculty with the aid of research on patterns of instruction, face-to-face and online. This paper is abbreviated from a February 14, 2002 report by Marisa Collett, Morris Keeton and Vivian Shayne of the Institute for Research and Assessment in Higher Education for the Office of Distance Education and Lifelong Learning at the University of Maryland University College.

Dr. Katrina A. Meyer
University of North Dakota

Abstract:
This study uses four different “frames” to analyze 17 online discussions that occurred in two doctoral-level classes in educational leadership. Two of the frames were developmental models: King and Kitchener’s Reflective Judgment Model and Perry’s model of intellectual and ethical development. Two of the frames captured levels of thinking: Garrison’s four-stage critical-thinking model and Bloom’s taxonomy of educational objectives. Of the 278 individual postings, 45.3% were at levels five through seven of the King and Kitchener model, 100% were at levels five through nine of the Perry model, 52.2% were at the two highest levels of the Garrison model, and 54.3% were at levels four through six in Bloom’s taxonomy. These results seem appropriate to the level of response expected of doctoral students. For each frame, the analysis resulted in additional findings. The study concludes that each frame has value and focuses attention on different aspects of the student’s thinking as evidenced in his/her posting to an online discussion; however, some frames are more difficult to use than others, which argues for specific training and/or tailoring the topic of discussions to address issues in a particular manner. Lastly, the question initiating each of the online discussions influenced the level of the responses from students. Each frame has the potential to illumine students’ online discussions, although using multiple frames may have more benefit than using any one frame exclusively.

Shelagh M. Ross
The Open University
Agnes Kukulska-Hulme
Institute of Educational Technology, The Open University
Helen Chappel
SCROLLA, University of Glasgow
Brian Joyce
LSC-Opisto

Abstract:
This paper reports an analysis of computer conference structures set up for a distance education course in which major components of the teaching and learning involve group discussions and collaboration via asynchronous text-based conferencing. As well as adopting traditional e-moderator roles, tutors were required to design appropriate online spaces and navigation routes for students. Tutors’ views concerning conference structures focussed on tensions between enabling easy access to conference areas, facilitating the successful running of activities, and addressing students’ subsequent needs for retrieval of conference material for assessment tasks. The geographically dispersed course tutors initially explored these issues in reflective online conversations. Comparisons were made between structures that were set up differently but all used for essentially the same tasks and purposes. Evidence from conference messages, from student feedback given in questionnaire and interview responses, as well as from students’ written assignments, provided insights into the impact such structures may have on the student learning experience. Students found conference areas for their own group easy to navigate, but they had concerns about managing the large number of messages; these concerns centred on the volume, threading, linking, length, and language of messages.

Dezhi Wu
New Jersey Institute of Technology
Starr Roxanne Hiltz
New Jersey Institute of Technology

Abstract:
Online discussions play an important role in student learning. Currently, asynchronous learning courses and some primarily face-to-face courses at New Jersey Institute of Technology require asynchronous online discussions. Does this requirement improve the students’ perceived learning? An exploratory study designed to investigate this issue was conducted in Spring 2002. The questionnaire drew responses to a post-course questionnaire from 116 students in two undergraduate courses and one graduate course. A set of items designed to measure perceived learning from online discussions formed a reliable, unidimensional index for this construct. The results indicate that online discussions do improve students’ perceived learning. Variations among instructors or courses are associated with differences in perceptions of student motivation, enjoyment, and learning from online discussion. Open-ended questions identified some student concerns about online discussions. The concluding section of this paper presents some implications for improving online discussions and for future research plans.