Select a book Growing by Degrees (2005) Engaging Communities (2005) Engaging Communities, Wisdom from the Sloan Consortium (2005) Entering the Mainstream (2004) Wisdom (2004) Volume 5 (2003) Sizing the Opportunity (2003) Volume 4 (2002) Sloan-C Framework (2002) Volume 3 (2001) Volume 2 (2000) Volume 1 (1999)

Elements of Quality Online Education, Volume 3 in the Sloan-C Series (2001)

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Elements of Quality Online Education, Volume 3 in the Sloan-C Series, is a groundbreaking study of important questions about quality in online learning from the perspectives of private, for-profit, and research university and college practitioners. What do learners like and dislike about online learning? What makes faculty happy and unhappy about teaching online? How can schools drive down costs and prices to achieve capacity enrollment while maintaining and improving the quality their distinctive missions have established? How can schools widen access to their programs by creating virtual environments that give timely and complete academic support and administrative services to build learning communities?

These are the questions the Alfred P. Sloan Foundation invited educators to study in a collaborative Sloan Consortium workshop that convened in September 2001. Ten peer-reviewed case studies present a wealth of inside information about the strategies successful programs are using to improve learning effectiveness, cost effectiveness, access, and student and faculty satisfaction. These elements of quality constitute the mission of the Sloan Consortium: to make education a part of everyday life, accessible and affordable for anyone, anywhere, at any time, in a wide variety of disciplines.

Introduction
Frank Mayadas, John Bourne, Janet C. Moore

Part I. Learning Effectiveness

1. Studies of Effectiveness of Learning Networks
   Star Roxanne Hiltz, Yi Zhang, and Murray Turoff

Part II: Cost Effectiveness

1. Linking Quality and Cost
   Tana Bishop and Claudine SchWeber
2. Factors in ALN Cost Effectiveness at BYU
   J. Olin Campbell
3. Rethinking Cost-Benefit Models of Distance Learning
   Leigh S. Estabrook

Part III: Access . . . A Focus on Student Support Services

1. World Campus: Setting Standards in Student Services
   Jean McGrath, Heather Kiris Middleton, and Tamsin Crissman

Part IV: Faculty Satisfaction

1. Online Teaching as a Catalyst for Classroom-Based Instructional Transformation
   Peter J. Shea, William Pelz, Eric E. Fredericksen, and Alexandra M. Pickett

Part V: Student Satisfaction

1. Pace University's Focus on Student Satisfaction with Student Services in Online Education
   David Sachs and Nancy Hale
2. Student Satisfaction and Reported Learning in the SUNY Learning Network
   Peter J. Shea, Karen Swan, Eric E. Fredericksen, and Alexandra M. Pickett
3. Immediacy, Social Presence, and Asynchronous Discussion
   Karen Swan
4. Student Satisfaction at the University of Phoenix Online Campus
   Anthony P. Trippe